General information
Old Doctors’ House Gin
(ODH Gin)
CVR 33169078
Hovedgaden 97
6720 Nordby
Email: Contact@odhgin.com
Phone: +45 5134 7280
TERMS AND CONDITIONS
Order
Your order will only be completed when you click on “Complete payment”. If you leave the site before then, the purchase transaction is not completed. The system will immediately send you an order summary on the e-mail you have provided. When your order has been processed and is ready for dispatch, you will again receive an electronic message with shipping information. Your order is first finally confirmed and completed upon receipt of this email.
NO SALES TO PERSONS UNDER 18 YEARS
Payment
You can pay with Danish and foreign payment cards. Payment will be deducted from your account at least one day before shipping the item.
Delivery
ODH Gin arranges delivery with Post Danmark or GLS (unless otherwise stated).
The price of shipping is calculated at checkout.
ODH Gin packs and ships the item within five working days of ordering. If delays occur, this will correspondingly delay the delivery. ODH Gin cannot be held responsible for delays with the freight companies used. In case of non-delivery, ODH Gin will send a new delivery free of charge. Delivery to Bornholm and certain small islands can in some cases take several days.
If you regret your purchase (right of withdrawal)
You have a 14-day right of withdrawal when you shop with us. The withdrawal period expires 14 days after the day you:
Has received your item
Gets the last item in physical possession when it comes to an agreement on several different items, which are ordered in one order and which are delivered individually.
You must notify us within 14 days of receipt that you wish to cancel your purchase. The notice must be given to contact@ODHGIN.com, tel. +45 51347280. In your notice, you must make it clear to us that you wish to exercise your right of withdrawal.
Cancellation can also be made by refusing receipt of the item. You can not regret by simply refusing to receive the item without at the same time giving us clear notice of this.
Return
You must return your order to us without undue delay and no later than 14 days after you have notified us that you wish to cancel your purchase. You must bear the direct costs of returning the item.
Upon return, you are responsible for the item being packed properly. You bear the risk of the item from the time of delivery of the item.
You will lose your right of withdrawal if you break the seal on the item.
If an item is refused receipt or not picked up in a parcel shop, ODHGin reserves the right to refund the purchase price less the price of the shipping from the customer.
We may withhold the refund until we have received the item returned. In the event of damage to the item during transport back to ODHGin, you are responsible.
If you regret the purchase, the item must be sent to:
ODHGin
Hovedgaden 97
DK-6720 Fanø
Email: contact@ODHGin.com
You can also cancel the purchase by handing it in person at the above address.
What should I send back?
You must enclose a copy of the order confirmation as well as the registration number and account number for the bank account to which a refund can be made.
Note! We do not accept packages sent by post. cash on delivery.
If there is something wrong with the item (right of complaint)
The Purchase Act’s defect rules apply to purchases of goods.
How fast should I advertise?
You must complain within a “reasonable time” after you have discovered the defect in the item. If you complain within two months after the defect is discovered, the complaint will always be timely.
What do we do with your personal information (personal data policy)
No personal information registered on the Site will at any time be transferred, sold or made available to third parties. All information is stored securely and is only available to trusted employees of ODH Gin.
In connection with any electronic payment uses a secure encrypted method through the Webshop system.
The shop system uses so-called cookies to control the contents of the shopping cart. A cookie is simply the name of a file that is stored on your own PC. We use these cookies to recognize you and, for example, remember which items are in the shopping cart when you shop online at ODH Gin. It is also possible to ask the system to save its own address information for the next visit. If you want to delete this information at a later time, this can be done via the browser settings. In Internet Explorer, this is done, for example, via the menu “Functions” and the menu item “Internet settings”.
During a purchase, we ask for your name, address, telephone number and e-mail address. This information is used exclusively for processing your order. The information is transmitted and stored electronically in unencrypted form, and is stored for 5 years, cf. the Accounting Act. The actual “contract” (purchase agreement) is not stored at ODH Gin in a way so that you can later log in and see / change status.
In addition, we register the IP address from which any. purchases are made. The information is usually not used, but can be used in a possible police investigation. The IP address is stored for as long as is necessary in relation to a possible police investigation. All false orders are reported to the police!
You can also optionally have your e-mail address included on a mailing list at Vadehavsspirits, so that you regularly receive news and other information from ODH Gin. This service can at any time be registered and unsubscribed as desired.
As registered with Vadehavsspirits, according to the Personal Data Act, you always have the right to object to the registration and to gain insight into the information we have about you. You can get it by contacting ODH Gin. On the basis of any objections, we make deletion to the extent desired.
The data controller is ODH Gin.
PRIVACY POLICY
Website owner and contact information
This website is operated and owned by:
ODH Gin
CVR 33169078
Email: contact@ODHGin.com
Phone: +45 5134 7280
Information about cookies
What is a cookie?
A cookie is a small data file that is stored on your computer in order to recognize your computer. A cookie is not a program and does not contain viruses.
The website’s use of cookies
Cookies are necessary to make the website work. Cookies also help us to get an overview of your visit to the website, so that we can continuously optimize and target the website according to your needs and interests. Cookies remember whether you are logged in and whether you have previously visited the site. Here is the overview of the website’s use of cookies and our partners in this connection:
Required cookies
These cookies are required for the website to provide a service that the end user has expressly requested. For example, cookies may be used to make our queuing system from Queue-it work and to find out if you have been informed about the website’s use of cookies.
Operation and optimization cookies
These cookies are used for the operation of the website. This can be, for example, counting the number of visitors or other information to be used for analysis. They are also used in connection with questionnaires. These cookies may to a limited extent collect data that can be attributed to the individual user. We use Google Analytics to analyze how users use the website. The information that the cookie collects about your use (traffic data, including your IP address) is sent to and stored on Google’s servers in the United States. You can opt out of cookies from Google Analytics here.
Marketing – targeted advertising
These cookies are used to follow search and reading habits. The information collected is used to display individualized marketing content, such as banner ads. The use of these cookies may involve the storage and use of personally identifiable information for the display of individually tailored content and / or sharing of this data with a third party for the same purpose. Any information stored using these cookies may be resold to third parties. We partner with Google to use the Google AdWords web ad management system in an attempt to show you ads that are relevant to you.
Rejection of cookies
You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you are using. However, you should be aware that if you do, there are many features and services that you can not use because they assume that the website can remember the choices you make.
Deletion of cookies
Cookies that you have previously accepted can subsequently be easily deleted. You need to start by finding out which browser you are using and then click on the relevant link:
Questions and complaint guide
Do you have questions or want to complain?
If you have comments or questions in connection with our information and / or processing of personal information, you are welcome to contact us at:
Phone: +45 51347280
Email: contact@ODHGin.com